Fire Department

Emergency Calls

9-1-1 is the emergency telephone number system that links to the appropriate emergency service – Police, Fire, or Emergency Medical Service (EMS).


Calling

When calling 9-1-1, be prepared to give the following information:

  • Name, address and telephone number
  • The nature of the emergency
  • An exact location of where the emergency has occurred

The 9-1-1 telephone system has an Automatic Location Identification System and an Automatic Number Identification System (ANI / ALI) that lets the dispatcher know the address and telephone number you are calling from. However, cellular calls will not provide ANI / ALI information to the dispatcher.

Emergencies & Non-Emergencies

An emergency is a situation where the safety of people or property is at risk, for example

a fire, or a medical emergency.


It is not an emergency when the situation is not dangerous and immediate action is not necessary.

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