Police Department

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Emergency Calls

9-1-1 is the emergency telephone number system that links to the appropriate emergency service – Police, Fire, or EMS.


When calling 9-1-1, be prepared to give the following information:
  • Name, address and telephone number
  • The nature of the emergency
  • An exact location of where the emergency has occurred
The 9-1-1 telephone system has an Automatic Location Identification System and an Automatic Number Identification System (ANI / ALI) that lets the dispatcher know the address and telephone number you are calling from.

Emergencies & Non-Emergencies

An emergency is a situation where the safety of people or property is at risk, for example: a fire, a crime in progress, or a medical emergency.

It is not an emergency when the situation is not dangerous and immediate action is not necessary.


View the Crime Statistics Report (PDF).

  1. Response Training

    The Norton Police Department is hosting free Active Shooter/Violent Intruder Response Training sessions on October 10, 2019 from 6pm-7:30pm and two sessions on October 11, 2019 from 10am-11am and 1pm-2:30pm in the Norton Fire Department training room. Read on...
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