9-1-1 is the emergency telephone number system that links to the appropriate emergency service – Police, Fire, or EMS.
When calling 9-1-1, be prepared to give the following information:
Name, address and telephone number
The nature of the emergency
An exact location of where the emergency has occurred
The 9-1-1 telephone system has an Automatic Location Identification System and an Automatic Number Identification System (ANI / ALI) that lets the dispatcher know the address and telephone number you are calling from.
Emergencies & Non-Emergencies
An emergency is a situation where the safety of people or property is at risk, for example: a fire, a crime in progress, or a medical emergency.
It is not an emergency when the situation is not dangerous and immediate action is not necessary.
The Norton Police Department is hosting free Active Shooter/Violent Intruder Response Training sessions on October 10, 2019 from 6pm-7:30pm and two sessions on October 11, 2019 from 10am-11am and 1pm-2:30pm in the Norton Fire Department training room. Read on...